We highly recommend you to connect new accounts via WhatsApp Business Cloud API.
Connecting via WhatsApp Business Cloud API
- Use this option to connect phone number line that does not have WhatsApp installed;
- Requires Meta Business Suite account and Meta developer account;
- Paid conversations for over 1000 messages. Check pricing;
- Number can’t be added to WhatsApp groups.
- There is 24 hour window to reply to your customer. After that session closes.
Scan QR code to connect existing number with WhatsApp Mobile app
- Quick connection of existing WhatsApp numbers;
- WhatsApp Business app is recommended;
- No smartphone required after initial connection;
- Uses WhatsApp web private API that is less reliable an can drop connection in certain situations.
- No restrictions, you can reply to your customer after 24 hours