Anton

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Activity overview

Latest activity by Anton
  • Anton created an article,

    How do I set up a greeting message in WhatsApp?

    You can set up a greeting message in your WA Business app! Follow the instructions for either Android or iPhone.   Android How to for Android https://faq.whatsapp.com/en/android/26000100/?category=...

  • Anton created an article,

    I have connected my smartphone, but see no chats coming in

    The most common issue is that your account is not upgraded to Livechat apps API V3. Please chat with a LiveChat agent - they will be able to boost your Livechat account version.

  • Anton created an article,

    How much is WhatsApp integration for LiveChat?

    This article is meant to navigate you through WhatsApper pricing for LiveChat integration.    WhatsApper costs $59 per month for the first WhatsApp number. Additional lines (2-11) are $39/month...

  • Anton created an article,

    How to unsubscribe?

    If you want to unsubscribe from one of our LiveChat apps, just uninstall it. 

  • Anton created an article,

    How does billing work for LiveChat apps?

    You will be billed monthly via a separate invoice by LiveChat Inc. You will be able to check your invoices in subscription: https://my.livechatinc.com/subscription If you need volume discounts or E...

  • Anton created an article,

    How to uninstall a LiveChat app?

    If you'd like to uninstall one of our LiveChat apps, go to Marketplace-> Installed apps and click Uninstall

  • Anton created an article,

    Can't connect the phone. An error when scanning a QR code.

    If you see  an error "can't connect phone" after you've scanned a QR code, try to do the following: Make sure your WhatsApp on the phone is updated to the latest version; Visit WhatsApper for Live...

  • Anton created an article,

    Can I resume missed chats?

    Chats are archived after 60 minutes of inactivity. It's a default Livechat behavior.   You can press [Assign to me] to start the chat over and reply to a customer.

  • Anton created an article,

    WhatsApp integration stopped working, what to do?

    If you see no chats coming in you LiveChat platform, there're a few things you might check to stabilise the integration: You can check our status page: https://status.oapps.io to find out if there...

  • Anton created an article,

    Do you offer WhatsApp for Enterprise (Business API) integration?

    Not at the moment, but we are working toward this. Please let us know if you are interested. Please note, that businesses have to comply with certain rules, e.g. it's not possible to get WhatApp En...